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Technical Support Information

If this site does not answer your problem, please feel free to call us for technical support at 1-888-443-5743 or 269-6800. Our technical support hours are 24 hours a day 7 days a week.

Monday - Friday Saturday Sunday
9 AM - 9 PM 9 AM - 9 PM 12 PM - 6 PM

When you call, please remember: be in front of your computer with knowledge of your username, password, and operating system; most problems can be handled without you being on a separate phone line, so refrain from using a cell phone; and since the demand for support is so high, we can only offer support for software that KC Online distributes. You can also send E-mail to a KC Online technician at techsupport@kconline.com.

Also, if this site did not have what you were looking for, or if you think something should be added, please send email to techsupport@kconline.com or call the above technical support number and let one of our technicians know! Thanks!


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